1. Where do you source your clothing from?
We source our clothing from a variety of places, including ethical manufacturers, sustainable brands, and independent artisans. We prioritize working with suppliers who adhere to strict ethical standards and maintain transparency in their production processes.
2. What are your ethical standards for clothing production?
We have strict ethical standards for clothing production, which include fair wages, safe working conditions, and adherence to environmental regulations. We collaborate with suppliers who prioritize social responsibility and sustainable practices to ensure that our clothing is ethically made.
3. Are your clothing items sustainable?
Yes, sustainability is an essential aspect of our clothing selection process. We offer a range of sustainable options, including organic and recycled materials, as well as items made through eco-friendly manufacturing processes. Our goal is to promote environmentally conscious choices without compromising style or quality.
4. How do you ensure the affordability of your clothing?
We believe that ethical and sustainable fashion should be accessible to everyone. To ensure affordability, we work closely with our suppliers to streamline production processes and minimize unnecessary costs. By cutting out intermediaries and offering competitive pricing, we strive to provide affordable options for our customers.
5. Do you have a sizing chart?
Yes, we provide detailed sizing charts for each clothing item on our website. These charts are designed to help you find the perfect fit. We recommend referring to the sizing information provided on the product page and measuring yourself accurately before making a purchase.
6. What is your return/exchange policy?
We have a flexible return and exchange policy. If you are not satisfied with your purchase, you can return or exchange the item within a specified time frame within 14 days as long as it is unworn, undamaged, and accompanied by the original tags. Please refer to our Returns & Exchanges page for more detailed information.
7. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment. If you have any questions or concerns about tracking your order, our customer service team will be happy to assist you.
8. Can I cancel or modify my order?
We strive to process and ship orders as quickly as possible. If you need to cancel or modify your order, please reach out to our customer service team immediately. We will do our best to accommodate your request, but please note that once an order has been shipped, it may no longer be possible to cancel or modify it.
9. How can I contact your customer service team?
You can contact our customer service team by using the contact form on our website. We aim to respond to all inquiries within 24 hours, excluding weekends and holidays.
10. Do you offer international shipping?
As of right now, we are only shipping within the United States of America, United Mexican States and Canada.
If you have any further questions or need assistance, please don’t hesitate to reach out to us. We’re here to help!